Like most people having broadband Internet access through cable or DSL, we experience an occasional Internet connection outage. For the last few weeks, though, we've been experiencing connection outages nearly every day... some days we effectively had no access that entire day.So I called the cable company a few days ago, and they scheduled a repairman to come out on Friday morning, sometime between 8 AM and noon. I called back an hour later to request a tighter time frame, 8 AM to 10 AM, but was told, "Uhhhh... We don't have any technicians available until the 1 PM - 5 PM timeframe Friday afternoon." So I agreed to that timeframe, deciding I would just leave work at noon that day. When I got home from work on Friday, there was a message from the cable company on our voice mail: "Hey, we're just confirming that our repairman will be coming to your home sometime between 1 PM and 5 PM on Saturday." Yep, Saturday, not Friday.
The cable guy actually showed up on Saturday afternoon, spent an hour and a half here, and corrected our cable Internet access. Yay! Now I can get back to work on my really important Internet-related activities, like watching hamsters dance!
